Workplace design that’s based on behaviors will remain relevant for longer than design based on the latest technology. The three trends introduced here provide a solid starting point for facility management, real estate, technology, and human resource professionals to think about how people work differently when using technologies. Productive questions that IT and Facilities in particular can be asking include: What are the approaches each is taking to support new ways of working? How can these approaches be brought together? Can they be piloted together so they can inform each other’s strategic direction? When behavior drives workplace design, the result will ultimately be better connections between new technologies and physical spaces.

(Via New Behaviors Trump New Technology when Designing for Long Haul)