Emanuele Quintarelli presented the results of the survey they made at Ernst & Young to understand the key levers of successful organizations in social business implementation…

• In 54% of the surveyed organizations, adoption is stucked between 10 and 30%. We know it has to go above 35% to be considered as meaningful enough for the organisation.
• Middle management is an obstacle only for laggards : performing organization don’t identify it as such
• half of laggards have no-one in charge of the implementation. (Only 10% of successful organization have no-one)
• top performers have about a 3.5 more important budget than laggards
• top performers use performance metrics 3 times more than laggards

Quote source: Cecil Dijoux